Trust & safety
Seven rules the software enforces.
So you can hand over a task and let go. Below them, the things we do not do.
7
rules the code enforces
0
jobs closed by whoever did them
0
public links to anybody’s evidence
7
kinds of proof, and no others
The rules
What the software will not let anybody do.
If one of these stops being true, we change the product rather than the wording.
- 01
A plan fixed at intake
Before
The stages and the evidence each owes are set before any money moves, and cannot be rewritten afterwards.
- 02
Nothing leaves unproved
During
A stage with an open checkpoint does not advance, from any screen.
- 03
Never self-signed
During
A Field Partner can tick their own items but never untick one, and their report moves a job to review, never to done.
- 04
Verified by TaskAssure
After
Somebody here decides the evidence answers what was agreed, and that decision is recorded against their name.
- 05
Private by default
Always
Evidence is streamed through a check on who is asking. A land title is never one guessed URL away from the world.
- 06
Audit logs
Always
Every status change, message and approval is timestamped and kept. Filing locks the record.
- 07
No off-platform comms
Always
Everything stays on the task thread, where it is on the record.
Verification
Proof is not verification.
Each item is checked against the requirement it was meant to answer, by somebody who did not do the work.
- The person who did the work never signs it off
- Rejected items go back to the fieldYou see the accepted one.
- Timestamped as it lands, stored privately
- Locked on filing
TSK-2026-0186 · evidence
Evidence
Evidence reviewPhoto
ApprovedTitle deed, front page
16 Aug 2026, 2:42 PM
GPS check-in
ApprovedArdhi House, Nairobi
16 Aug 2026, 2:44 PM
Receipt
ApprovedRegistry search fee · KSh 500
16 Aug 2026, 2:51 PM
Signed confirmation
PendingRegistry clerk signature
16 Aug 2026, 3:04 PM
Every item is timestamped and stored privately. You approve, or ask for more.
The other half
What we don’t do.
Others in this space claim these. Better you hear it now.
- We do not hold your money in escrow. The desk collects payment before work is dispatched, and no custody account sits between you and a Field Partner.
- Money you send us to spend on your behalf is a debt we owe you, not funds ring-fenced in a separate account. It is billed at cost and the rest comes back.
- There is no automatic release on a timer. A job closes when a person here has verified it.
- We do not run a formal dispute process with a 72-hour clock. If something is wrong, you tell us and we take it up with you directly.
- We do not publish partner ratings and there is no list to pick from. Either we choose who goes, or you put forward somebody you already trust and we check them to the same standard. Either way, the work is answerable to us.
The written version
The terms behind the promise.
What we have committed to in writing, and what happens to what a task collects.
Get started
Hand it over and let go.
The rules above sit on every task, whoever goes.
Operating in Kenya. Every task checked by somebody who did not do it.